Return policy

At Shifted Graphix, we are committed to providing high-quality automotive graphic products. If you receive a product that is faulty or defective, we’re here to make it right.

Eligibility for Returns

• Returns are accepted only for faulty or defective products.

• A return request must be submitted within 30 days of receiving your order.

• Products must be unused and in their original condition unless the defect is related to manufacturing or shipping.

How to Request a Return

To initiate a return, please contact us through our Contact Us form on our website. Provide your order number, a description of the issue, and photos of the defect (if applicable). Our customer support team will review your request and provide return instructions.

Return Approval

Once your return request is approved:

• You will receive confirmation and instructions on how to ship the product back.

• Returns sent without prior approval may not be accepted.

Refunds and Replacements

• Upon receiving and inspecting the returned item, we will issue a replacement or refund depending on your preference and product availability.

• Refunds will be processed to the original payment method.

Non-Returnable Items

• Custom-made or personalized products are not eligible for return unless they arrive damaged or defective.

Contact Us

If you have any questions or concerns, please reach out via our Contact Us form. We are dedicated to ensuring your satisfaction with every purchase.